Can’t access WP-admin area? Can't Login to WordPress Dashboard is really really frustrating and we completely understand this situation. But you need not to worry for this anymore, In 90% of cases login issues with your WordPress dashboard are temporary and we will help you to diagnose and resolve that for you. So Let's start - Here we go.
Lets get started now and before you do that make sure you are working in google chrome or in mozilla firefox browsers only.
This is the most common reason due to which you might be locked out of your WordPress dashboard.
You might have forgotten your wp dashboard password or may be any other admin user have changed your password.
If your account still exists - you can easily restore your password with below very simple steps.
1). You can use default WordPress Password Recovery option to restore your password.
2). Pull up login page by typing your website address/wp-admin for example www.abc.com/wp-admin (replace www.abc.com with your website url).
3). After typing in that you should be able to see your website wp dashboard admin page to login. See the below image.
4). Just Hit Lost Your Password Link as shown in the above image.
5). Put your username or email id registered with your website (you should have access to that email account)
6). If WordPress Lost password feature accepts your username/email id that means you are putting in the right one and there is an active account with those credentials.
7). Now check your email - if everything is fine then you should have received an email to reset your password - just click on that link, create a new password and secure that with you.
8). If on step 6 the information you have entered as your username or email id is not getting recognised that means there is no active account present with those credentials in your website database directories.
9). If on step 6 the information you have entered as your username or email id have got recognised and it says check your email but you are not getting an email to reset your password in max 15 minutes time - that means your website's login database directories have got corrupted.
For cases on step 8 and step 9 you need an WordPress Expert to create a new login account with admin rights for you by verifying your website's ownership and paying a one time expert fee. You can call on +1-917-300-0312 now and speak with a WordPress Expert to get a new WordPress Dashboard Admin Account in max 1 hour time based on your case que and current work load on WordPress experts.
This is another common reason for getting locked out of WordPress Dashboard. There are several WordPress Security Plugins which restricts you to login in a way like they can limit your login attempts or setup an all together different wp-admin login url.
To figure this out you can login into your ftp account and disable that plugin but if you have zero experience in working with ftp folders - we don't recommend you to try this yourself because that way you may destroy some other directories of your website too.
In this situation we recommend you to get this checked and fixed with the help of a WordPress Expert. If you have any such experts available you are good to go or else you can call us on our WordPress Customer Support Phone Number on +1-917-300-0312 and get it fixed with the help of one of our WordPress Experts on a one time nominal fee.
A .htaccess file controls all important functions for your website, it is responsible for redirects, blocks and your complete website's permalinks structure.
Sometimes a small mistake in any single line in your website's .htaccess file can break major functionalities of your website including WordPress Dashboard login page functionality and on top of this such broken .htaccess file can cause a continuous “login page refreshing error” and put your website login directories in a never ending loop which in result might show you ERR_TOO_MANY_REDIRECTS on your main website or on the wp-admin page.
The only solution to this issue is you will have to take the backup of your .htaccess file and delete that from your root directory. After this try to pull up your website or wp-admin page. Now see if is it working fine - If yes a new .htaccess file needs to be coded, generated and uploaded back in the root directory and that will depend upon your WordPress version, theme of your website and the plugin combinations you are using in your WordPress dashboard. Now this is a crucial process which requires coding knowledge and php variables understandings. If you know all this you are good to go else you should only get this done by a WordPress Expert. You can call us on our WordPress Customer Service Phone Number on +1-917-300-0312 and get it fixed with the help of one of our WordPress Experts on a one time nominal expert fee applicable.
A file permissions restriction is a very less common problem although it does make big impacts on various parts and functionalities of your WordPress website.
To check this login into your hosting root directory under public_html folder. Here you have look for a file called wp-login.php and a folder called wp-admin.
The default and correct file permission for wp-login.php file should be 664 and for wp-admin folder it should be 775. If you have any other values then this showing up there change them to theme values for the specified file and folder. You can call us on our 24/7 WordPress Support Phone Number on +1-917-300-0312 and get it done by one of our Official WordPress Experts on a one time nominal expert fee applicable for this.
This is a very rare but complex issue. The Login functionality of your WordPress website runs with the help of wp-login.php file primarily and if there is something wrong with this file you won't be able to login.
Solution to this issue is you will have to replace the wp-login.php file in your root directory with the default file from the latest wordpress.org setup. Here you will have to check what version of WordPress you are running with right now and first update your WordPress version to the latest one, if that resolves the issue no need to do anything further and if not then download the wordpress.org latest version in your computer, unzip it and copy wp-login.php file from there to upload it on your root directory by replacing the existing file there. This should resolve the issue for you.
If you feel doing this yourself can be a mess for you or you have done all this and still the issue is not resolved for you feel free to call us on our WordPress Login Support Phone Number on +1-917-300-0312 and our official support desk WordPress Experts will fix this for you on a one time nominal expert fee applicable for this.
When we say database directories corruption this means your WordPress websites phpmysql database structure is corrupted. All content, images and functionalities of your WordPress website gets stored in the database tables in encrypted phpmysql coding language. If there is an issue in any part of any of these phpmysql tables, you will face some of the other issues in your WordPress website.
For this issue it is not at all recommended for you to jump in there and make any changes in your phpmysql database tables as a small wrong variable change will corrupt the whole website database structure and that may lead to re-development for the complete website from scratch.
WP Official recommends here to get your phpmysql database directories troubleshooted by a Official WordPress Expert only. That may cost little higher but that cost will surely be nothing in comparison of getting the complete website redeveloped again. Feel free to call us on our WordPress Official Support Contact Number on +1-917-300-0312 and our Official WordPress Support Experts will fix this for you on a one time expert fee applicable for this.
This is a very common issue where third party web developers setup the WordPress websites for clients globally and sometimes intentionally they do not provide the correct login credentials to the clients for the sake of keeping there unauthorised control on any client's website.
In such situation the only solution is to get a new admin account created and make sure that all existing accounts and backdoor entry codes should be removed from your wordpress website. To do this, client's are required to contact us with there web-hosting account correct/verified login credentials and our experts will verify the domain and website ownership with the help of the hosting login credentials. Once verified successfully you will be provided with the new wordpress account login credentials with admin rights for your existing website with no changes on your website content or functionalities and at the same time all other existing accounts and backdoors will be removed by our experts to secure your WordPress website, so no one can get into your WordPress website again to make any manipulations there.
Feel free to contact us on our WP Official Support Phone Number on +1-917-300-0312 and our WordPress Official Support Experts will fix this for you on a one time expert fee applicable for this.
This is again a rare but complex issue. Sometimes due to few third party plugins or malware attacks your website's url's gets changed without your information. To check this pull up your website and make sure that it is showing the same url as your exact website domain or not and then do the same thing with your website login page as well which is www.abc.com/wp-admin (replace www.abc.com with your website domain name) by default.
If you see nothing wrong there then leave this issue possibility but if not then that means there is something seriously suspicious with your website core files and database directories. WP Official Support recommends you to contact a Official Support WordPress Expert on +1-917-300-0312 immediately to get this troubleshooted, secured and fixed asap.
Feel free to contact us on our WordPress Malware Support Phone Number on +1-917-300-0312 and our WP Official Support Experts will fix this for you on a one time expert fee applicable for this.
This issues sounds enough to understand the panic situation. But hold don't get panic right now. Let's figure out first is your website is really hacked or not.
Check your website url and wp-admin page url - both should be correct and exact. Now recall yourself and see have you started getting bunch of spam emails using your official email id or the contact form visible on your website. and last important check point is your wp-admin page is not recognising your username at all ? If you are facing any of these above situations then yes there is a possibility that your website might have got hacked. WP Official Support recommends you to contact a Official Support WordPress Expert on +1-917-300-0312 immediately to get this troubleshooted, secured and fixed asap.
Feel free to contact us on our WordPress Hack Resolve Support Phone Number on +1-917-300-0312 and our WP Official Support Experts will fix this for you on a one time expert fee applicable for this.
It is the similar situation which we discussed in Point no. 7 above. and the solution is same too to we request you kindly refer point no. 7 above or click here.
The issues we have discussed above so far were on the assumptions like you are able to see your website but just not able to login in your wp-admin dashboard. But if you are getting any parse error, syntax error, fatal error, http 500 internal server error or just a complete white screen that means your website's database directories structure have got corrupted badly. There are several reasons for this like you might have tried to fix any of the issues yourself and done some mistake unintentionally or may be any third party support guy have done this because of non-expertise and last but not least you have installed or updated any non-compatible third party plugin which has conflicted with your WordPress Website version, Theme or php server files and in result the database structure got corrupted.
For any of the above possibilities and errors the only solution is to hire a Official WordPress Support Expert and get this fixed. As this is a very crucial process as the issue is and a small mistake will lead you for loosing your website and starting it from scratch again. You can call us on our WordPress Customer Service Number on +1-917-300-0312 and get it fixed with the help of one of our WordPress Experts on a one time expert fee applicable.